Last Updated: May 29, 2025
1. Introduction
UpgraderPro (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or purchase our digital products (IPTV subscriptions, Spotify accounts).
2. Information We Collect
- Personal Data: Name, billing/shipping address (if applicable), email address, phone number.
- Payment Data: Payment method details (e.g. credit card, PayPal ID, Stripe token)—collected and stored by our PCI‑compliant processors (Stripe, PayPal).
- Usage Data: IP address, browser type, device model, pages visited, referral URLs, clickstream data.
3. How We Use Your Information
- Order Processing & Fulfillment: To process your purchases and activate subscriptions.
- Payment Authorization & Fraud Prevention: Via Stripe and PayPal’s secure gateways.
- Customer Support: To troubleshoot, respond to inquiries, and provide assistance.
- Marketing & Communications: With your consent, to send newsletters, promotions, and updates. You may opt out at any time.
- Analytics & Site Improvement: To analyze trends and improve our website functionality.
4. Disclosure to Third Parties
- Service Providers: Stripe, PayPal, hosting providers, customer‑support platforms.
- Legal Compliance: When required by law or to protect rights.
- Business Transfers: In case of merger, acquisition, or sale of assets (with notice).
5. Cookies & Tracking
We use cookies and similar tracking technologies (e.g. Google Analytics) to personalize content, remember preferences, and gather usage statistics. You can control cookies via your browser settings.
6. Data Retention
We retain personal data for as long as necessary to fulfill the purposes outlined here, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the use of your personal data, as well as data portability and objection to processing. Contact us at [email protected].
8. Security
We implement administrative, technical, and physical safeguards to protect your information. However, no online system is 100% secure; use caution when transmitting data.
9. Children’s Privacy
Our services are not directed to children under 16. We do not knowingly collect information from children under this age.
10. Contact Us
Email: [email protected]